Provision of Warm Home Discount Contact Centre

A Contract Award Notice
by CROWN COMMERCIAL SERVICE

Source
Contracts Finder
Type
Contract (Services)
Duration
15.5 month
Value
£1M
Sector
BUSINESS
Published
11 Aug 2022
Delivery
01 Aug 2022 to 11 Nov 2023
Deadline
26 May 2022 00:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

BEIS Warm Home Discount Scheme Contact Centre Services. Business, Energy & Industrial Strategy (BEIS) is seeking one Supplier to work in partnership with BEIS delivering the telephony and correspondence service detailed below to our customers. - Collecting and processing customer details to enable eligible recipients to receive discounted energy bills, using BEIS algorithm to determine eligibility where necessary - Processing general queries, processing request to energy suppliers, complaints

Award Detail

1 Go Centric (None)
  • Value: £1,414,027

CPV Codes

  • 79512000 - Call centre

Other Information

CCPF22A01 - RM6181 - Order Form REDACTED.pdf CCPF22A01 - Call Off Award Letter - go-centric Ltd REDACTED.pdf

Reference

Domains