RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking

A Contract Award Notice
by BRISTOL CITY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£4M-£5M
Sector
TECHNOLOGY
Published
11 Aug 2022
Delivery
24 Aug 2022 to 23 Aug 2027
Deadline
06 May 2022 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.

Award Detail

1 Intuitive Systems & Networks (Broadstone)
  • Value: £5,100,000

CPV Codes

  • 48200000 - Networking, Internet and intranet software package
  • 48500000 - Communication and multimedia software package

Other Information

Advert https://procontract.due-north.com/Advert?advertId=e0585da9-97aa-ec11-8112-005056...

Reference

Domains