Provision of SAP Support Services

A Contract Award Notice
by WARRINGTON BOROUGH COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
230K-900K
Sector
TECHNOLOGY
Published
02 Sep 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Warrington:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Warrington Borough Council requires support services for its SAP software and estate from a SAP PartnerEdge Partner who can demonstrate a proven capability of support for the software.

Total Quantity or Scope

The Contract will have an initial term of 25 months with the option to extend for 2 x 12 month periods at the discretion of the Council. The initial term includes a 1 month on-boarding/ transition process. The Service shall be fully operational from 01 October 2022. The Council’s internal SAP Support Team provide first level technical and SAP support. Incidents and change requests that cannot be resolved internally shall be escalated to the SAP support services provider’s service desk for investigation and resolution.

Award Detail

1 AG Consultancy & Apps (Windsor)
  • Reference: 024616-2022-dn611189-1

Award Criteria

Quality 45
price 55

CPV Codes

  • 72261000 - Software support services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains