Campus Payment Innovation Project

A Tender Notice
by SHEFFIELD HALLAM UNIVERSITY

Source
Find a Tender
Type
Contract (Goods)
Duration
5 year
Value
£500K
Sector
TECHNOLOGY
Published
05 Sep 2022
Delivery
To 09 Sep 2027 (est.)
Deadline
05 Oct 2022 16:00

Concepts

Location

Yorkshire and the Humber: Sheffield

Geochart for 1 buyers and 0 suppliers

Description

Sheffield Hallam University is seeking a supplier who will provide a new software solutions and associated hardware for use in our catering sites across campus. We are also seeking innovative solutions for managing hospitality and loyalty facilities on campus.

Total Quantity or Scope

The University currently has 2 campuses with several catering sites at each campus. We are seeking to procure both catering hardware and software. There is a requirement for this contract to work flexibly over the term of the agreement in order for us to purchase new equipment as well as moving hardware from site to site. This is a strategic project which will provide efficiency and experience benefits across the organisation for students, staff, and visitors who purchase goods and services at catering outlets on campus. At its peak Catering Services process up to 800,000 transactions per year, with up to 7,000 in a single day. This is a project which will prioritise improving customer and user experience for tens of thousands of unique customers each year. This project particularly focuses on the 'Infrastructure' and 'financial sustainability' strategic themes from the latest university plan. In addition to catering software and hardware, we are also keeping the payment terminals of the wider university within the scope of this project and seek proposals on how to embed these with the new solution.

Renewal Options

An initial 5 year contract is offered with 2 x 2 year option to extend periods (max contract 9 years)

Award Criteria

Technical and functional requirements 9%
Implementation & Training 14%
Integration Capability 6%
Contract Management & support 12%
Future proofing 5%
Service Flexibilty / Delivery 14%
price 40%

CPV Codes

  • 48110000 - Point of sale (POS) software package
  • 39310000 - Catering equipment
  • 55330000 - Cafeteria services

Indicators

  • Variant bids may be considered.
  • This is a recurring contract.
  • Options are available.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains