Field and Monitoring Service

Concepts

• security services
• moj
• monitoring service
• future provision of services
• field and monitoring service
• em services
• electronic monitoring
• limited services
• court services act
• future em service

Location

United Kingdom:

Description

he Ministry of Justice (MoJ) are preparing to initiate a procurement process for the future provision of services for Electronic Monitoring (EM) across England and Wales. To note some provision requires limited services in Northern Ireland and Scotland as appropriate. EM services are currently used to facilitate the curfew of a subject, the majority given either a Community Order, Court Bail Order or released on licence (collectively referred to as ‘Orders’). The execution of electronic monitoring and related services are governed by the provisions of the Criminal Justice and Court Services Act 2000, the Power of Criminal Courts (Sentencing) Act 2000, the Criminal Justice Act 2003 and the Criminal Justice and Immigration Act 2008. The future EM service will be delivered under two distinct contracts: Monitoring Device Systems Service (MDSS) - A service delivered under one national contract for all monitoring devices and supporting systems. Field and Monitoring Service (FMS) - A service delivered under one national contract for field and monitoring services. The MoJ will run two distinct and separate procurements for MDSS and FMS with each procurement resulting in the award of a single national contract. This procurement is for FMS.

Total Quantity or Scope

The Authority is looking for a single supplier for the provision of FMS as part of the EM Future Service programme. The FMS supplier is responsible for: Installing, configuring, testing, repairing/replacing and removing monitoring equipment from individuals. Operating the Contact Centre which acts as the single point of contact for all services provided as part of EM Operating the monitoring service which undertakes all monitoring, including subject monitoring, technical monitoring and contact centre functionality. The field service is also responsible for: Instructing subjects on the use of equipment and any technical tasks they need to undertake e.g. charging of Devices and any adjustments to monitoring equipment, subject compliance and well-being visits. Field Officer scheduling and logistics management and the provision of suitable tool sets. Monitoring equipment stock management to ensure there is enough stock to meet demand. This is a critical service for the MoJ requiring the development of a strategic partnership with the MoJ. The MoJ may, during the contract term, add to or amend the scope of EM in accordance with ministerial ambitions and their longer-term strategy. Although the MoJ is the contracting authority for the procurement of FMS and will be the contracting counterparty for FMS, it intends to allow other government departments and arms-length bodies to have access to FMS via its contract as service recipients who may add further service required. The integration, collaboration and delivery of MDSS and FMS together as a single service is critical to the successful delivery of EM, so the procurements will be run broadly alongside each other and lead to aligned implementation and go-live of the new EM service. Suppliers who bid for FMS may also bid for MDSS and, subject to the MoJ’s requirements in each procurement process, the same supplier may be awarded the contracts for both MDSS and FMS.

Renewal Options

Any contract awarded as a result of this Tender will consist of: • 6 months of mobilisation activity between the Effective Date and the last Operational Services Commencement Date on the 1st February 2024, and 6 years delivery from the 1st February 2024 to the 31st January 2030. The Contract has an option to further extend the delivery of services by up to two years in one or multiple stage.

CPV Codes

• 79710000 - Security services

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This procurement will be managed by the Authority utilising the MOJ e-sourcing portal (also known as Jaggaer); Ministry of Justice Sourcing Portal (bravosolution.co.uk) Suppliers that are not already registered on the portal will need to register.¯ Only those suppliers that believe they can deliver the FMS should register their interest in the procurement by no later than midnight on the 19th of October, via the MOJ e-sourcing suite PQQs Open to all Suppliers – PQQ_300 and ITT_6513 Any supplier that does not register before this date will not be able to participate in the competition for FMS It is planned that on the 20th September 2022 all registered suppliers for MDSS will be provided access to the Selection Questionnaire for completion by 10am on the 20th October 2022 and also issued the Invitation to Participate in Dialogue for response by 10am on the 20th October 2022. The MoJ will hold a supplier event for registered suppliers on 20th September 2022 supplement the issuing of key documentation as set out above