Teams Telephony Project (Procurement of Clobba)

A Contract Award Notice
by LEICESTERSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£67K
Sector
TECHNOLOGY
Published
30 Sep 2022
Delivery
03 Oct 2022 to 02 Oct 2023
Deadline
22 Sep 2022 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Service areas require self-service functionality to manage the membership, opening hours and messages, as well as reporting to establish if there are any issues regarding the operation of their Teams call queues. Self service call queue management was previously available in Skype however reporting was provided via the provision of bespoke reporting which is no longer possible. Therefore, procurement of a third party product which can meet the self-service and reporting requirements is required.

Award Detail

1 Trustmarque Solutions (None)
  • Value: £66,556

CPV Codes

  • 48000000 - Software package and information systems

Reference

Domains