Provision of User Research Consultancy

A Contract Award Notice
by CROWN COMMERCIAL SERVICE

Source
Contracts Finder
Type
Contract (Services)
Duration
3 month
Value
£100K
Sector
PROFESSIONAL
Published
04 Oct 2022
Delivery
04 Oct 2022 to 02 Jan 2023
Deadline
03 Oct 2022 00:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a User Research Consultancy, they will be able to provide on a call off basis; transformative change by applying proven user-centred methods. Approaching user research in a more holistic "whole system" user research episode (rather than the specific project-based approach) could give us a much better understanding of where our users' problems lie. Ensuring this research is captured as a repository or library means that it can be built on over time and inform many projects and work strands.

Award Detail

1 Cyber Duck (None)
  • Value: £100,000

CPV Codes

  • 73200000 - Research and development consultancy services

Other Information

Call Off Award Letter - Redacted CCTS22A80 - Call Off Award Letter (REDACTED).docx Call Off Contract - Redacted CCTS22A80 - Call Off Contract (REDACTED).docx

Reference

Domains