Customer Experience Tool

A Contract Award Notice
by STAFFORDSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£90K
Sector
TECHNOLOGY
Published
19 Oct 2022
Delivery
31 Oct 2022 to 31 Oct 2024
Deadline
10 Oct 2022 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

SCC is tendering for a customer satisfaction ICT interface, to be rolled out over several tranches to support all SCC services with Customer Satisfaction surveys in line with its contract specification. The surveys will be customized to the service requirements, and integrate with several SCC ICT platforms.

Award Detail

1 Govmetric CX Rol Solutions (Barleythorpe)
  • Value: £90,000

CPV Codes

  • 72222300 - Information technology services
  • 72228000 - Hardware integration consultancy services
  • 72230000 - Custom software development services
  • 72260000 - Software-related services

Indicators

  • Contract is suitable for SMEs.

Other Information

This procurement is a call off from CCS G cloud

Reference

Domains