Digital Systems Transformation

Concepts

• contact management
• llanelli
• delta wellbeing ltd
• following details
• key requirements of the system
• new systems
• digital systems transformation
• patient monitoring system
• software package
• alarm

Location

South West Wales: Carmarthenshire

Description

The following details provide information for some of the key requirements of the system, that will need to enable Delta Wellbeing Ltd to deliver an alarm receiving platform that is resilient and continually evolving to allow new systems and products to work within it and allows the linking and aggregation of data. Proactive call management solution Wellbeing / CWO SLAT assessment tool Central Hub Functions Video call function for MDT Client and patient triage hub functions Virtual Hospital / Wards Virtual Rehabilitation Innovation Management - new product and service testing

Renewal Options

Option to extend up to a period of 5 years

Award Criteria

CPV Codes

• 48333000 - Contact management software package
• 72212333 - Contact management software development services
• 79512000 - Call centre
• 33195000 - Patient-monitoring system

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_51545 As this is an Open procedure, Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities: ITT Code: itt_98547 Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack. Suppliers Instructions How to express interest in this Tender: 1. Register your company on the etenderwales portal (this is only required once) - Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk - Click the "Suppliers register here" link - Enter your correct business and user details - Note the username you chose and click "Save" when complete - You will shortly receive an email with your unique password (please keep this secure) - Agree to the terms and conditions and click "continue" 2. Express an Interest in the Project - Login to the portal with the username/password - Click the "ITTs Open to All Suppliers" link. (These are Invitation to Tender Documents open to any registered supplier) - Click on the relevant ITT to access the content. - Click the "Express Interest" button at the top of the screen - This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only) - Click on the ITT code, you can now access any attachments by clicking the ''''Buyer Attachments" on the left hand side of the screen 3. Responding to the tender - At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining) - You can now use the Messages function on to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on: - email: help@bravosolution.co.uk - Phone: 0800 368 4850/ Fax: 020 7080 0480 Tenders or Requests to Participate must be sent to: Official name: www.etenderwales.bravosolution.co.uk (WA Ref:125012) The buyer considers that this contract is suitable for consortia bidding. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125697 (WA Ref:125697) The buyer considers that this contract is suitable for consortia.