Stakeholder Management System

Concepts

• customer relation management
• newport
• ipo
• stakeholder management system
• procurement of a stakeholder management system
• key stakeholder details
• single consolidated system
• own system
• project management
• stakeholder engagement

Location

Description

The Intellectual Property office (IPO) is conducting early market engagement for the procurement of a Stakeholder Management System. This system will help the IPO capture key stakeholder details, internal and external contact points, and note important interactions. It will provide one, consistent organisational overview of all stakeholder engagement activity. While the IPO has offices in Newport & London, we also have regional advisors based across the UK and international attachés. Teams that regularly engage with stakeholders are diverse, and each currently have their own system and processes to track stakeholder engagement. Any solution would need to enable greater integration of information into a single consolidated system to strengthen and support work with our stakeholders. The linked specification summarises our requirements, which are still subject to change based on the feedback from the market engagement approach. Items listed as 'essential' should not bar potential suppliers from responding to our initial market engagement. The purpose of the early market engagement is to provide the market with the opportunity to influence the potential structure of the proposed tender process. This PIN does not constitute a 'call for competition'.

CPV Codes

• 48445000 - Customer Relation Management software package
• 72300000 - Data services
• 48331000 - Project management software package

Indicators

• Contract is suitable for SMEs.

Other Information

Suppliers who wish to register their interest and return a completed questionnaire will need to register on the e-procurement system, Atamis, available on the following link: https://ipo-procurement.secure.force.com/?searchtype=projects IPO Early Market Engagement Questions https://atamis-2198.cloudforce.com/sfc/p/1r000001nvOb/a/8d000000YcCQ/dorRRlQDkr_... IPO Early Market Engagement https://atamis-2198.cloudforce.com/sfc/p/1r000001nvOb/a/8d000000YcCL/R7sYLalP2Me... Stakeholder Management System (Draft) Specification https://atamis-2198.cloudforce.com/sfc/p/1r000001nvOb/a/8d000000YcCG/.J4Dt2tIiFT...