Voice of Customer Contract - Upland Software

A Contract Award Notice
by CITY OF LONDON CORPORATION

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£138K
Sector
TECHNOLOGY
Published
15 Nov 2022
Delivery
01 Dec 2022 to 30 Nov 2024
Deadline
21 Sep 2022 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Services. Upland shall perform the following consulting, training, technical, implementation, configuration and/or other related services ("Services") applicable to Rant & Rave under this SOW: i. Feedback Capture Touchpoints and channels Reed In Partnership would like to launch Rant & Rave using the Software as a Service Rant & Rave deployment. The deployment will cover the triggered SMS & Email to web form channels + Web form Listening Post only. It will be for the UK and in English language only. All surveys will be in the City of London Police branding only. The following table lists the recommended touch points, channels and frequency for requesting feedback.

Award Detail

1 Upland Software (None)
  • Value: £137,620

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains