Self-Service Customer Portal (471-AHL)

A Contract Award Notice
by NSAH (ALLIANCE HOMES) LTD

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£282K
Sector
TECHNOLOGY
Published
16 Nov 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Bath and North East Somerset, North Somerset and South Gloucestershire:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Procurement for the provision of Self-Service Customer Portal.

Total Quantity or Scope

This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as ‘The Alliance Homes Group’. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.

Award Detail

1 Hallnet (Lowton)
  • Reference: 032497-2022-1
  • Value: £281,762

Renewal Options

The Contracting Authority intends to enter into a contract for the period of implementation plus three years with the option to extend for two further periods of one year each subject to satisfactory services, performance and cost.

Award Criteria

price _

CPV Codes

  • 72416000 - Application service providers
  • 48445000 - Customer Relation Management software package
  • 48780000 - System, storage and content management software package
  • 48783000 - Content management software package

Indicators

  • Options are available.

Other Information

Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains