CWMTAWE CLUSTER NETWORK COMPLEX NEEDS WORKER

Concepts

• cluster networks
• neath
• community health
• swansea bay university health board
• complex needs
• cluster network complex
• cwmtawe cluster network
• cwmtawe cluster area
• healthcare administration
• local housing teams

Location

Swansea:

Description

The Provider will need to: Develop the Complex Needs Service across the Cwmtawe Cluster Network, identifying unmet need and be the central point of contact for referrals to the service - work with individuals from primary care settings to undertake initial assessments. Identify and co-produce meaningful interventions to address identified issues with regard to domestic abuse, mental health and/or substance misuse - work with colleagues as an advocate for patients with complex needs across the Cwmtawe Cluster area to identify and ensure all patients gave full and equitable access to help and support - using a ‘Team Around the Family’ approach, lead and broker staff in specialist roles and from partner 2.2 organisations to ensure effective outcomes - to work with third sector providers and service commissioners to ensure that adequate quality assurance/clinical governance/performance management systems are in place to underpin safe referral processes - to implement procedures for signposting and referral to third sector and partner organisations underpinned by sound information sharing protocols - strengthen and develop links and pathways with other services including but not exclusively private sector landlords and specialist providers to increase collaborative working - work closely with local housing teams to ensure communications are clear and people who need help are identified at the earliest opportunity - help people to maintain their independence, health and wellbeing through innovative interventions that fully recognise and incorporate each person’s strengths - to participate in multi-disciplinary team meetings and input into clinical reviews as deemed appropriate - to manage a budget which can be utilised to fund resources, community activities and therapeutic interventions as identified - to maintain accurate records and produce regular reports to ensure effective monitoring procedures - to manage a case load NB: This Tender Opportunity covers the Cwmtawe Cluster Network. Further opportunities may become available under this contract, as funding becomes available. Ultimately to cover other Cluster Networks across the Swansea Bay University Health Board footprint.

Total Quantity or Scope

- work with individuals from primary care settings to undertake initial assessments. … - work with colleagues as an advocate for patients with complex needs across the Cwmtawe Cluster area to identify and ensure all patients gave full and equitable access to help and support - using a ‘Team Around the Family’ approach, lead and broker staff in specialist roles and from partner 2.2 organisations to ensure effective outcomes - to work with third sector providers and service commissioners to ensure that adequate quality assurance/clinical governance/performance management systems are in place to underpin safe referral processes - to implement procedures for signposting and referral to third sector and partner organisations underpinned by sound information sharing protocols - strengthen and develop links and pathways with other services including but not exclusively private sector landlords and specialist providers to increase collaborative working - work closely with local housing teams to ensure communications are clear and people who need help are identified at the earliest opportunity - help people to maintain their independence, health and wellbeing through innovative interventions that fully recognise and incorporate each person’s strengths - to participate in multi-disciplinary team meetings and input into clinical reviews as deemed appropriate - to manage a budget which can be utilised to fund resources, community activities and therapeutic interventions as identified - to maintain accurate records and produce regular reports to ensure effective monitoring procedures - to manage a case load NB:

CPV Codes

• 85323000 - Community health services
• 75122000 - Administrative healthcare services
• 85000000 - Health and social work services
• 85100000 - Health services
• 85140000 - Miscellaneous health services

Indicators

• An E-Catalogue is required.
• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126859 (WA Ref:126859) The buyer considers that this contract is suitable for consortia.