Holy Cross Catholic High School ~ IT & Network Services Tender

Concepts

• computer network
• holy cross catholic high school
• lancashire
• support school it
• network services
• network manager
• network services tender
• future school systems
• network
• secondary school environment

Location

Lancashire

Description

The successful Supplier will be required to provide IT & Network services for Holy Cross Catholic High School.

Total Quantity or Scope

The selected service provider shall be: •Fully conversant with evolving legislation regarding the provision of IT & Network Services in a Secondary School environment •Required to evidence their Quality Assurance and Security Systems •Required to evidence their proposed Key Performance Indicator measures for the contract •Required to periodically present performance reporting and systems development recommendations to Governors and Senior Staff •Qualified to provide advice and support School IT & Network Services Hardware & Software Procurement activities •Experienced in Network design in a Secondary School environment •Required to support all current and future School systems •Experienced in managing Cloud Based Solutions in a Secondary School environment •Expected to support the interface and management of all Telephony and CCTV Systems The contract will provide onsite support, including maintenance, currently on-site via the Network Manager for five half days and two full-time agency Support Technicians located in school 5 days a week 52 weeks of the year, with offsite helpdesk support. The School is receptive to proposals of alternative support models. It is not anticipated that TUPE will apply as there will be no contracted staff at the point of the new contract commencing. Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year. Maintenance and System Development activities shall be undertaken outside the 190 academic term-time days to minimise any disruption to pupil education and teaching activities. The contract will commence on 1 August 2023 for an initial period of three years, ending 31 July 2026 with the opportunity to extend for a further period of up to two years at the discretion of the governing body. The contract will provide Technical Management and on-site technicians, to the School’s ICT Infrastructure, including: •Full server support and monitoring •Fully Managed Helpdesk with Remote Support •Full workstation support, software support, hardware support and repairs •Staff and Student Network & email accounts and access setup and management. •Proactive contract management to ensure best value for money across all areas of management systems and utilities. •24/7/365 network monitoring with call out and emergency 24/7/365 contact •LCC Netsweeper See SQ Document for further information.

CPV Codes

• 72700000 - Computer network services

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. It will be the supplier's responsibility to obtain any necessary documents in order to submit a response by the closing date and time. The contracting authority reserves the right not to award any or part of the contract which is the subject of this contract notice and reserves the right to terminate the procurement process at any time. The contracting authority will not be liable for any costs incurred by those expressing an interest in tendering for this contract opportunity. The contracting authority will consider variant bids, evaluating them (so far as the variant or the evaluation of the variant is in the opinion of the contracting authority practicable) on the same basis as a conforming bid, but shall not be obliged to accept any such bid in preference to a conforming bid even if the variant bid scores more highly. No variant will be considered unless the bidder simultaneously submits a conforming bid. For more information about this opportunity, please visit the Delta eSourcing portal at: https://litmustms.co.uk/tenders/UK-UK-Lancashire:-Computer-network-services./V34... To respond to this opportunity, please click here: https://litmustms.co.uk/respond/V3467E8XC8 GO Reference: GO-20221124-PRO-21554144