Halton Housing - CRM and Customer Portal Software and Associated Services

A Contract Award Notice
by HALTON HOUSING

Source
Find a Tender
Type
Contract (Goods)
Duration
not specified
Value
£750K
Sector
TECHNOLOGY
Published
25 Nov 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

North West England:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and MigrationThe contract will be for 4 years.

Total Quantity or Scope

The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and Migration

Award Detail

1 DB Group (London)
  • Reference: 033452-2022-1-1
  • Value: £750,000

Award Criteria

Quality 70%
Price 30%

CPV Codes

  • 48445000 - Customer Relation Management software package
  • 48480000 - Sales, marketing and business intelligence software package
  • 72000000 - IT services: consulting, software development, Internet and support

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains