IT Services Assistant

A Contract Award Notice
by SURREY COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
16 month
Value
£106K
Sector
TECHNOLOGY
Published
30 Nov 2022
Delivery
01 Jul 2021 to 26 Oct 2022
Deadline
31 May 2021 23:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

AI Technology and self-service to improve IT support 24/7 while reducing service delivery costs. Solution to allow users to log tickets, check for updates and order equipment via natural language and chat.

Award Detail

1 Icsai (Basingstoke)
  • Value: £54,410

CPV Codes

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

Domains