IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority

Concepts

• abingdon
• it software
• it service management
• ukaea
• united kingdom atomic energy authority
• it service asset
• it service management tool
• configuration management
• software package
• ukaea networks

Location

Abingdon

Description

The UKAEA require an IT Service Management tool and an IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tool. The aim of the procurement is: To implement an ITSM Asset & Configuration Management Discovery & Dependency tool to enable monitoring of equipment and services on UKAEA networks, in support of the IT Services to our organisation. The UKAEA does not currently utilise a tool to monitor the assets & services across the site in order to support a Configuration Management Database (CMDB) and support its future Asset & Configuration Management solution.

Total Quantity or Scope

IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority

Renewal Options

1+1+1 total of three years

CPV Codes

• 48517000 - IT software package
• 48000000 - Software package and information systems
• 48600000 - Database and operating software package

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Financial restrictions apply.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price and quality.

Other Information

UKAEA require an ITSM tool to be used across the organisation. The ITSM tool will be a software solution that will help UKAEA manage the provision of IT services to internal users. UKAEA also require a SACM tool - Service Asset and Configuration Management