Contact Centre Solution

A Contract Award Notice
by PENSION PROTECTION FUND

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£842K
Sector
TECHNOLOGY
Published
13 Dec 2022
Delivery
01 Nov 2022 to 31 Oct 2027
Deadline
12 Aug 2022 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Contract for the implementation, software, support, maintenance, and training of a new cloud-based contact centre solution. The contract value is inclusive of the initial contract term (5 years), two optional 1-year extensions, and VAT. The value is an estimate as charges are dependent on user licences and call volumes.

Award Detail

1 Daisy Corporate Services Trading (Nelson)
  • Value: £842,122

CPV Codes

  • 48511000 - Desktop communications software package

Indicators

  • Contract is suitable for SMEs.

Reference

Domains