HMRC Odigo Resilience Assessment

A Contract Award Notice
by H M REVENUE & CUSTOMS

Source
Contracts Finder
Type
Contract (Services)
Duration
3 month
Value
£37K
Sector
TECHNOLOGY
Published
19 Dec 2022
Delivery
08 Nov 2022 to 08 Feb 2023
Deadline
07 Nov 2022 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The recently implemented Odigo platform has had multiple service incidents, which has raised questions over its resilience. HMRC would like an independent 3rd party to review the platform and produce a report on its overall resilience. HRMC would like this output in way that is can be viewed as standalone Odigo resilience findings, standalone HMRC resilience findings and combined findings. The review will assess: •Technology & architecture: Resilience of systems and infrastructure, Failover models, active-active arrangements etc. Monitoring mechanisms. Data resilience. Integration and Timeouts. •Operational processes and performance: Development and change control mechanisms, monitoring, incident response, business continuity and disaster recovery capability. •Service management: SLAs, governance, reporting mechanisms and metrics.

Award Detail

1 Baringa Partner (London)
  • Value: £37,000

CPV Codes

  • 72222000 - Information systems or technology strategic review and planning services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

HMRC Odigo Resilence Assessment _ Redacted Contract.pdf

Reference

Domains