Lorry driver facilities survey roll out

Concepts

• market research
• manchester
• lorry driver facilities
• quantitative survey of lorry drivers
• benchmark lorry driver experience
• quantitative research survey of lorry drivers
• lorry driver opinions
• self-completion survey
• facility
• roll

Location

United Kingdom: UNITED KINGDOM

Description

To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers’ experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.

Total Quantity or Scope

To conduct a regular, potentially continuous, event driven quantitative research survey of lorry drivers’ experiences, including satisfaction, with using roadside facilities on the roads managed by National Highways (including Motorway Service Areas, Truck Stops and 'A' road services). Lorry driver opinions to be gathered via a self-completion survey, with recruitment taking place at the end of the visit to the facility. Robust data to be produced for individual sites. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=748448733

Renewal Options

Optional contract extension of one year to continue the survey in the 2024/25 financial year.

CPV Codes

• 79310000 - Market research services

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are available.
• Professional qualifications are sought.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.All correspondence regarding this tender is to be conducted via the Delta esourcing platform. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./663G92DZAZ" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./663G92DZAZ To respond to this opportunity, please click here: <a href="https://www.delta-esourcing.com/respond/663G92DZAZ" target="_blank">https://www.delta-esourcing.com/respond/663G92DZAZ GO Reference: GO-2023110-PRO-21891405