ICT13144 Assisted Transport Services Booking and Scheduling solution

A Contract Award Notice
by TRANSPORT FOR LONDON

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£2M-£4M
Sector
TECHNOLOGY
Published
17 Jan 2023
Delivery
15 Dec 2022 to 14 Dec 2027
Deadline
04 May 2022 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

TfL's Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to-door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport. DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs.

Award Detail

1 Via Technologies BV Europe (London)
  • Value: £2,307,950

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Other Information

This is a ZIP file of all the contract schedules from the signed contract which have been redacted Updated TfL ATS Agreement Redacted 17_01_23.zip

Reference

Domains