Professional Services for supporting Microsoft Technologies

Concepts

• system and support
• microsoft
• norwich
• technologies.the council
• service contract
• professional services
• microsoft technologies
• microsoft technologies.the council
• consultancy services
• microsoft technologies.the contract

Location

Description

We are retendering the council’s existing service contract for Professional Services for supporting Microsoft Technologies.The Council is seeking to purchase Support to:• Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists.• Reduce of resolution time for incidents and problems related to Microsoft technologies.• Reduce the number of incidents and problems related to Microsoft technologies.

Total Quantity or Scope

We are retendering the council’s existing service contract for Professional Services for supporting Microsoft Technologies.The Council is seeking to purchase Support to:• Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists.• Reduce of resolution time for incidents and problems related to Microsoft technologies.• Reduce the number of incidents and problems related to Microsoft technologies.The contract is being let for 12 months and may be extended in further 12 month periods for up to an additional 36 months. Additional information: Please note the value above is for the full potential term of the contract.

CPV Codes

• 72250000 - System and support services
• 72220000 - Systems and technical consultancy services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.