Online Ticketing (WebTIS), APPS and sTicket

A Tender Notice
by GOVIA THAMESLINK RAILWAY LIMITED

Source
Find a Tender
Type
Contract (Goods)
Duration
1.5 year
Value
£0-£6M
Sector
TECHNOLOGY
Published
20 Feb 2023
Delivery
To 13 Sep 2024 (est.)
Deadline
23 Mar 2023 09:00

Concepts

Location

East of England:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Govia Thameslink Railway Limited (GTR) are looking to procure a supplier to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS". GTR are therefore looking for a service provider that can offer the following: • A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour • A front-end customer app • Functionality to deliver new ticketing products to the Customer • Capability to retail the latest digital barcode rail tickets • A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so) • An accessibility compliant product suite to rail industry standards • Full accreditation and compliance with UK Rail Retailing Standards (where applicable) Limited documents will be available at the notice publication with documents to follow within 4 days, as detailed in the ITP.

Total Quantity or Scope

• A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour • A front-end customer app • Functionality to deliver new ticketing products to the Customer • Capability to retail the latest digital barcode rail tickets • A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so) • An accessibility compliant product suite to rail industry standards • Full accreditation and compliance with UK Rail Retailing Standards (where applicable) Limited documents will be available at the notice publication with documents to follow within 4 days, as detailed in the ITP.

Renewal Options

The initial term of the contract will be for up to 18 months (with an estimated value of £2.242m). Optional extensions (at the discretion of GTR / DfT) to the end of the NRC (31 March 2028)(estimated value £1.495m per annum).

CPV Codes

  • 48110000 - Point of sale (POS) software package

Indicators

  • This is a one-off contract (no recurrence)
  • Options are available.
  • Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains