Netcall SolutionCare renewal

A Contract Award Notice
by LEICESTERSHIRE POLICE

Source
Contracts Finder
Type
Contract (Products)
Duration
1 year
Value
£31K
Sector
TECHNOLOGY
Published
07 Mar 2023
Delivery
13 Mar 2023 to 12 Mar 2024
Deadline
02 Mar 2023 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard. This is a contract award. This purchase is a continuation of an existing agreement and competition is absent for technical reasons

Award Detail

1 Netcall Technology (Bedford)
  • Value: £31,036

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains