Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service

A Contract Award Notice
by BLACKPOOL COASTAL HOUSING

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
400K-500K
Sector
FACILITY
Published
08 Mar 2023
Delivery
not specified
Deadline
n/a

Concepts

Location

Blackpool:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This contract is not a security contract, it has a much wider scope. The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs. They must have experience, competence and abilities to manage situations that may be sensitive and challenging. The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently. The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales.

Award Detail

1 Secure FM (London)
  • Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service
  • Reference: 006770-2023-1

Award Criteria

Quality 30
Social Value 20
Interview 15
price 35

CPV Codes

  • 79715000 - Patrol services
  • 79713000 - Guard services
  • 79342320 - Customer-care services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains