Assyst CRM
A Contract Award Notice
by CORNWALL COUNCIL
- Source
- Find a Tender
- Type
- Contract (Goods)
- Duration
- not specified
- Value
- £360K
- Sector
- TECHNOLOGY
- Published
- 29 Mar 2023
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
South West England:
Geochart for 1 buyers and 1 suppliers
1 buyer
- Cornwall Council Truro
1 supplier
- Industrial & Financial Systems Ifs Staines upon Thames
Description
Assyst is an ITIL-based CRM (Customer Relationship Management) and CMDB (Configuration Management Database). Database for IT assets, users and customers, and is the system used to log all IT faults and service requests for Cornwall Council and associated businesses.
Award Detail
| 1 | Industrial & Financial Systems Ifs (Staines upon Thames)
|
Award Criteria
| price | _ |
CPV Codes
- 48000000 - Software package and information systems
- 30200000 - Computer equipment and supplies
Legal Justification
Competition conducted under Crown Commercial Services Framework
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-03b6ef
- FTS 009108-2023