Request for Quotation for the provision of FOI, SAR and Complaints Management System

A Tender Notice
by LEICESTERSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
4 year
Value
£50K
Sector
TECHNOLOGY
Published
03 Apr 2023
Delivery
01 Jul 2023 to 31 Jul 2027
Deadline
24 Apr 2023 11:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas: • FOI and EIR requests • Subject Access Requests • Data Incidents • Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries • Corporate Compliments and Comments • Statutory and non-statutory complaints • MP / Councillor Enquiries Any solution needs to support overall Local Authority (LA) compliance with UK GDPR (General Data Protection Regulations). The end solution will be used to capture, process, resolve and report across these key areas. LCC is on principle looking for a SaaS (Software as a Solution) offering with workflows that manage case tracking in these areas.

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Other Information

Advert https://procontract.due-north.com/Advert?advertId=55935566-21d2-ed11-8121-005056...

Reference

Domains