Operational Data & Tools
A Contract Award Notice
by FINANCIAL OMBUDSMAN SERVICE
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 1 year
- Value
- £461K
- Sector
- TECHNOLOGY
- Published
- 05 Apr 2023
- Delivery
- 01 Apr 2023 to 31 Mar 2024
- Deadline
- 02 Mar 2023 17:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Financial Ombudsman Service London
1 supplier
- Reed Talent Solutions London
Description
The requirement is for a managed service to design and implement solutions to improve the customer journey and increase efficiency across Casework. Central to these are the creation of robust data, proven performance management tools and insightful reporting to drive consistency, visibility, timeliness, and output. The goal is to provide high-quality, scalable, and reliable applications and dashboards that meet the unique needs of the Financial Ombudsman Service. The project will consist of several phases, including requirements gathering, design, development, testing, deployment, and maintenance.
Award Detail
1 | Reed Talent Solutions (London)
|
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Contract is suitable for SMEs.
Reference
- tender_354072/1200302
- CF e4c07773-e21c-4e98-8d35-d85da10befb1