Conference Platform and Tech Support for Historic England - AWARD

Concepts

• historic england
• wiltshire
• event services
• system and support
• conference platform
• tech host
• tech rehearsal
• tech support
• platform
• historic england - award

Location

Description

We need tech support o To configure the platform o To put all the info on the platform o To test email notifications etc. o To test the links from our internal systems to the platform o To run the reports for us (or provide guidance for us to do this) o To check GDPR compliance - help with the GPDR report needed o To check and ensure that staff can get onto the platform o To check any potential browser problems in case they can't o To ensure HE's 3rd party Service Desk understands the most common problems and can help people overcome them or provide a help desk themselves We need a tech host o Who understands the platform and has hosted large events on it o Who knows the most common faults that can happen when people can't get in or get thrown out and what to do in these situations o To do a tech rehearsal with the project team, event hosts and all the speakers o To tech host all virtual events (we will provide the content hosts who run the sessions, introduce speakers, instruct breakout rooms etc) o Ensure the platform works o Help people who can't get onto the platform o Help the speaker to share slides o Put people into breakout rooms

Award Detail

CPV Codes

• 79952000 - Event services
• 72250000 - System and support services
• 72315000 - Data network management and support services
• 72600000 - Computer support and consultancy services
• 72610000 - Computer support services
• 72253000 - Helpdesk and support services
• 72000000 - IT services: consulting, software development, Internet and support
• 72400000 - Internet services
• 72253200 - Systems support services
• 72261000 - Software support services

Indicators

• Contract is suitable for SMEs.