London Cycle Hire Scheme

Concepts

• road transport
• london cycle hire scheme
• santander cycles
• procurement of the london cycle hire scheme
• london boroughs
• vehicle asset recovery
• bicycles
• primary focus of this prior information notice
• vehicle redistribution
• dock charging

Location

London, United Kingdom

Description

Transport for London (TfL) is seeking to undertake a procurement of the London Cycle Hire Scheme. The procurement will reaggregate services for bicycle management and supply, revenue collection and civils for an initial term of 5 years from November 2025, with options to extend for a maximum of a further 5 years. The primary focus of this Prior Information Notice is raise industry awareness for a potential future procurement and does not constitute a formal Contract Notice or call for competition.

Total Quantity or Scope

The London Cycle Hire Scheme (known as "Santander Cycles") was established in 2010 and covers 13 London boroughs with 800 docking stations, 21,000 docking points and 12,500 bikes. 500 e-bikes were introduced into the scheme in late 2022, with 2022 being a record year for the scheme with 9.5 million hires. The procurement will provide for the delivery and maintenance of classic bicycles and e-bicycles and associated on-street docking stations to support both vehicle types, including payment functions. The procurement will also include scope for the provision of "Smart" e-bicycles. Providers' ability to undertake asset replacement and refresh will be a key component of the procurement. The contract may include the following areas of scope: • Smart E-Bicycle Supply • Smart Pedal Bicycle Supply • Vehicle Redistribution • Docking Station management • Vehicle Asset Recovery (lost/stolen - GPS tracking) • Vehicle Asset Repairs & Maintenance (including spares) • Vehicle Asset Disposals • Asset Management Systems (Vehicle & Docking) • Customer Account Management • Management Information Systems • Mobile App • Website • Back Office Systems • Links to enable TfL Go Mobility-as-a-Service applications • System Interfaces • Data Management Systems (with the ability to integrate) • Integration with TfL Customer Experience Platforms • Terminal & Docking Point Supply & Installation • Docking Asset Repairs & Maintenance (including spares) • Docking Asset Disposals • On Street Terminals • Payment Gateway • Station implementations • Introduction of percentage in dock charging • Station decommissioning • Civils including cables, power and foundations • Construction Design & Build • Cleaning (routine & reactive) • Operational Premises • E-Scooters • Retrofitting existing vehicles to become "Smart" • Designated (marked bay) geo-fenced parking • Seated E-Scooters • Other Micromobility modes • Multi-modal and multi-operator ticketing integration

CPV Codes

• 60112000 - Public road transport services
• 34430000 - Bicycles
• 34913510 - Bicycle locks
• 45233293 - Installation of street furniture
• 48000000 - Software package and information systems
• 50000000 - Repair and maintenance services
• 63712000 - Support services for road transport
• 66133000 - Processing and clearing services
• 66172000 - Financial transaction processing and clearing-house services
• 72000000 - IT services: consulting, software development, Internet and support

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Transport for London (TfL) is a complex organisation operating as a functional body of the Greater London Authority (GLA) under the direction of the Mayor of London as a provider of multiple modes of transport services across London. Further information on TfL can be found on www.tfl.gov.uk. This notice is for information only and the information contained within it including the nature and scope of contract, durations and values is indicative, non-exhaustive and may be amended. TfL reserves the right to not proceed to tender, or may conduct a procurement process for the contract in whole, in part or not at all. TfL shall not be liable for any costs or expenses incurred by any candidates in relation to this PIN. TfL intends to publish any tender exercise in relation to this notice using SAP ARIBA. Interested parties will need to be registered on this system if they wish to participate in any future tender, which can be done at the below link: https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL In the event of issues or difficulty with registering on the e-Tendering portal please contact the SAP Ariba Supplier Registration Help Page: https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/ddd75910f67b4212b1c83f9d68cd2f... If you have any queries regarding your registration, please contact: Ariba_Supplier_Enablement@tfl.gov.uk