Campus Protection (Security) Services

Concepts

• security services
• cardiff
• cardiff metropolitan university
• security officers
• security contractor
• guard services
• solo-staffed campus
• professional services
• security
• campus protection

Location

Cardiff and Vale of Glamorgan: Cardiff Metropolitan University Campuses: Llandaff Campus, CF5 2YB Cyncoed Campus, CF23 6XD Plas Gwyn Residential Campus, CF5 2XJ

Description

Cardiff Metropolitan University is seeking an established and experienced Security Contractor that can provide security officers to fit into the University’s existing security structure. This will involve working diligently alongside the established in-house team and working in a solo-staffed campus as required.

Total Quantity or Scope

The University is seeking an established and experienced Security Contractor that can provide security officers to fit into the University’s existing security structure. … The Security Contractor will provide officers who will routinely have to deal with young adults, both home-based and international in background, in both residential and academic settings. Officers will also deal with a wide variety of staff members (both academic and professional services), external visitors, telephone enquiries and external contractors conducting ongoing works on campus. The officers need to be people focussed, display high levels of customer service and proficient in the English language. Often the officers will be the first point of contact for all queries and/or complaints so need to be able to handle these scenarios professionally and diplomatically. We require routine rota positions to be filled alongside the ability to surge extra staffing as the need dictates within the university year. The University’s current contract is due to expire on the 30th of September 2023. We therefore wish to re-tender this service, with a contract commencement date of 1st of October 2023. The contract will be for an initial term of three years, with a view to an extension of up to two further years (3 + 1 + 1). The University is an accredited Living Wage provider and wants to achieve fair and nonexploitative practices within this contract. Staff currently employed on this key out-sourced contract are paid the Living Wage (as defined by the Living Wage Foundation) by the incumbent contractor. The University will therefore require any new successful contractor to continue to pay those staff who work on this contract the Living Wage.

Renewal Options

Two, one year contract extensions are available subject to performance and allied to the University's sustainable development requirements. A 3 year contract with two options.

Award Criteria

CPV Codes

• 79710000 - Security services
• 79713000 - Guard services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Financial restrictions apply.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: non-core. Contractors are required to outline a Community Benefits Plan as part of their tender submission and reporting on this will form part of the contract management process with the successful Contractor. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=130871. (WA Ref:130871)