JCRVT 12-month In-Service Technical Support

Concepts

• tacsys service executive
• bristol
• integrated telecommunications
• within defence digital
• jcrvt 12-month in-service technical support
• technical support services
• technical support
• army equipment support publications
• provision of post design services
• in-service support

Location

United Kingdom:

Description

The TacSys Service Executive (SE) within Defence Digital, part of the UK Ministry of Defence (MOD), intends to place with L3Harris a 12-month contract for the provision of Level 4 technical support services to Joint Common Remote Viewing Terminal (JCRVT). The JCRVT capability provides a mobile capability which is flexible and configurable to securely receive and transmit digital and analogue Intelligence, Surveillance, Target Acquisition and Reconnaissance (ISTAR), specifically Full Motion Video (FMV) in real time, including associated Meta data at two protective markings (OFFICIAL-SENSITIVE and SECRET).

Total Quantity or Scope

The In-Service support to JCRVT shall provide: - detailed engineering/technical support and guidance to the Authority on product design and operational use, maintenance and updates to JCRVT publications (Army Equipment Support Publications (AESPs), training courseware and Safety Assessment Report (SAR)), management of shared data store to assist with configuration control of documents, obsolescence management (down to component level) to assist the Authority with ensuring the equipment remains available to the User until any major refresh is planned or required; - provision of Post Design Services (PDS) via a tasking form arrangement, potentially to rectify an obsolescence issues and/or provision of technical information to another MOD Delivery Team with regards to the integration of JCRVT with other MOD capabilities.

Award Detail

Renewal Options

Radio software updates if and when required. The Authority is under no obligation to exercise the right to the options if it deems inappropriate to do so.

Award Criteria

CPV Codes

• 64227000 - Integrated telecommunications services

Indicators

• Options are available.

Legal Justification

It is considered that this contract can be placed using the Negotiated Procedure Without Prior Publication of a contract notice pursuant to Regulation 16 (1)(a)(ii) of the Defence and Security Public Contract Regulations 2011 (DSPCR)) due to technical reasons. Following the competitive procedure, the MOD awarded initial JCRVT manufacture and support contract to L3Harris in 2016 which is due to expire in October 2023. A new short-term replacement in-service technical support is required. L3Harris are the Original Equipment Manufacturer (OEM) and have the specific technical skills, know-how and experience in providing the necessary Contractor Technical Support and Services to support and upgrade the equipment when required. They are also the only supplier who have access to the product design information to enable them to undertake any support and design modifications to the JCRVT system. Choosing to compete this requirement would introduce the possibility of contravention of the Defence Safety Authority (DSA) regulations as it would not be possible to ensure that another contractor could be sufficiently qualified within the requisite timeframes to undertake design and manufacture activities without including an associated unacceptable level of risk. This would result in the Authority not being able to fulfil safety requirements which are required to ensure the safe functioning of the User community. Due to the above reasons the requirement will continue as a single source requirement.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise.