Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council
A Contract Award Notice
by HERTFORDSHIRE COUNTY COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 1 year
- Value
- £5M
- Sector
- BUSINESS
- Published
- 04 May 2023
- Delivery
- 01 Apr 2023 to 31 Mar 2024
- Deadline
- 27 Mar 2023 11:00
Concepts
- call centre
- customer service centre service for hertfordshire county council
- provision of a customer service centre service
- hertfordshire county council
- hertford
- business services
- provision of outsourced contact centre
- contact centres
- provision of outsourced contact centre and business services, lot 1 contact centres
- ccs framework rm
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Hertfordshire County Council Hertford
1 supplier
- Serco Hook
Description
Awarded Contract - the contract has been awarded to a supplier. Hertfordshire County Council has directly awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The successful supplier is Serco Limited. The Contract period will be for twelve months.
Award Detail
| 1 | Serco (Hook)
|
CPV Codes
- 79512000 - Call centre
Indicators
- Contract is suitable for SMEs.
Reference
- HCC2214190
- CF 8cdb4897-7433-42f0-a0c6-8a40a16643b6