Interactive Voice Recording

A Contract Award Notice
by LONDON BOROUGH OF BRENT

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£78K
Sector
TECHNOLOGY
Published
09 May 2023
Delivery
03 Apr 2023 to 02 Apr 2026
Deadline
12 Jan 2023 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages

Award Detail

1 Premier Business Audio (Whitchurch)
  • Value: £78,450

CPV Codes

  • 48500000 - Communication and multimedia software package
  • 32342450 - Voice recorders

Reference

Domains