Customer Satisfaction Survey - AWARD

A Contract Award Notice
by EAST SUFFOLK COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
5.5 month
Value
£-£25K
Sector
PROFESSIONAL
Published
18 May 2023
Delivery
24 Mar 2023 to 31 Aug 2023
Deadline
03 Mar 2023 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.

Award Detail

1 Opinion Research Services (Swansea)

CPV Codes

  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains