Local Healthwatch Services within Warwickshire

Concepts

• warwickshire
• social work
• warwick
• warwickshire county council
• local healthwatch services
• community and personal services
• healthwatch england
• commissioning of health services
• special review of services
• local healthwatch organisations

Location

Within the county boundaries of Warwickshire

Description

Warwickshire County Council (the Council) is seeking a single provider to deliver local Healthwatch services within Warwickshire. Local Healthwatch services exist in every local authority area as an independent organisation with the following six key functions: 1. Gather views and experiences of patients and the public 2. Make these views known, both locally and nationally as appropriate 3. Promote and support involvement in commissioning of health services and provision of care services 4. Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC) 5. Provide advice and information about access to services and support for making informed choices 6. Make known the views and experiences of people to other local Healthwatch organisations and Healthwatch England and provide a steer to help it carry out its role as a national champion 7. Access and refer customers to NHS Complaints Advocacy Services

Total Quantity or Scope

This is an open procedure to commission a single provider for the provision of Local Healthwatch Services within Warwickshire. During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council, potential changes in legislation and the changing demands placed on the Council by its customers. Additional information: The initial contract term will be for 5 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months (24 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available funding.

CPV Codes

• 98000000 - Other community, social and personal services
• 85000000 - Health and social work services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSW-JETS is: https://in-tendhost.co.uk/csw-jets/aspx/Home Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSW-JETS correspondence function. If you are having trouble registering with CSW-JETS please email us at: procurement@warwickshire.gov.uk Providers must register on CSW-JETS and express an interest in this project in order to download tender documents and be able to correspond with us about this procurement.