Escalation Management Tool - 3 Months

A Tender Notice
by MIDLANDS & LANCASHIRE C S U

Source
Contracts Finder
Type
Contract (Services)
Duration
3 month
Value
___
Sector
TECHNOLOGY
Published
24 May 2023
Delivery
01 Aug 2023 to 31 Oct 2023
Deadline
16 Jun 2023 16:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Escalation Management Solution (EMS+) is a tool developed by the MLCSU Regional Capacity Management Team (RCMT). The tool provides an 'at a glance' geographical presentation of escalation status across ICS's to measure pressures at strategic, tactical and operational levels, and effectively co-ordinate patient flow. Updated at a minimum of twice daily by each service provider, EMS+ delivers a detailed and accurate description of the level of pressure in all organisations delivering urgent care services to create a whole system picture, along with bed availability reporting on Care Homes, Community Services, Social Care and Mental Health on a daily basis. Real time decision-making is made possible using live data flows of information from A&E departments and the ambulance services. Armed with the relevant data, senior managers and directors are able to make informed decisions that can result in a more efficient use of resources and, ultimately, better care for patients.

CPV Codes

  • 48215000 - Networking developers' software package

Indicators

  • Contract is suitable for SMEs.

Other Information

The tool is accessible 24/7 through an intuitive web portal and mobile app. MLCSU are committed to developing a new escalation management tool, to provide a more sophisticated tool for our ICS partners, by building on the existing functionality MLCSU are seeking to work in partnership with a supplier to deliver a new tool focussing on supporting end to end patient flow whilst optimising live data flows to enable real-time visualisation of activity and thus enabling evidence-based decision making. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome To view and bid please register on the atamis procurement portal: https://health-family.force.com/s/Welcome

Reference

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