Provision of Cloud Based Youth Offending System for Birmingham Childrens Trust (BCT)

Concepts

• birmingham
• provision of cloud based youth offending system for birmingham childrens trust
• youth offending service
• case management system
• document management
• youth justice board
• bct
• chosen system
• youth offending teams
• complete youth justice business

Location

Birmingham:

Description

The Youth Offending Service has used Careworks ‘Care Director’ since 2001 as its Case Management System (CMS). The Contract will last for 36 months with the options to renew for an additional 12 months plus 12 months (unless terminated under the terms and conditions of contract).The Contract will be awarded to one supplier.

Total Quantity or Scope

To complete youth justice business effectively, efficiently, and professionally, we would require the following from the chosen system (please note that the below list is not exhaustive):• The system shall be compliant will current Youth Justice Board data schemas and reporting requirements and the supplier must demonstrate a forward plan for remaining compliant over time.• Proven track record of being compliant with YJB requirements over the last 2 years• Able to monitor caseloads and support practitioners and managers to effectively manage caseloads and pending workload. Simple reporting and extraction of management information.• Ability to handle multiple teams and workers working across multiple teams.• Ability to handle multiple managers in a single team allowing countersigning across the management team.• Specifically designed for Youth Offending Teams (YOT) to record all aspects of youth justice case management in a dynamic manner. • Reuses information throughout the system, reducing duplications and the need for extra work by the Service.• Fully meet the requirements of the current YJB AssetPlus framework allowing YOT to YOT transfers, where CMS allows this.• Fully meet the requirements of the YJB connectivity framework for transfer of information to the Ministry of Justice’s Youth Custody Service. • YJMIS data extract tool with error checking and data cleaning within the system.• Clear identification of errors within AssetPlus allowing case managers to easily rectify issues.• Easy integration with external systems and reporting products.• Enable Regulatory compliance• User friendly and customisable to meet the needs of the Service • Individualised and flexible configuration to allow/disallow access to parts of the system dependent upon role.• Allow easy cross referencing of AssetPlus records between children and families • Safe space for containing victim information that is not mixed with offending cohort data including ability to retain anonymised data.• Ability to deal with retention and deletion of records with minimal manual involvement.• Ability for read-only access• Compatible with currently supported versions of major web browsers

Renewal Options

With the option to extend for a further two 12 month extensions subject to satisfactory performance and funding availability.

CPV Codes

• 72212311 - Document management software development services
• 72212445 - Customer Relation Management software development services
• 72212517 - IT software development services
• 72212670 - Real time operating system software development services
• 72212780 - System, storage and content management software development services
• 72212600 - Database and operating software development services
• 72212610 - Database software development services

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.
• Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity, please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant tender documentation.If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 26th June 2023 via the ‘in-tend’ system https://in-tendhost.co.uk/birminghamcc