Workforce Management

A Contract Award Notice
by H M REVENUE & CUSTOMS

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£4M
Sector
TECHNOLOGY
Published
21 Jun 2023
Delivery
01 Jun 2023 to 31 May 2024
Deadline
15 May 2023 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Supplier will provide Workforce Management (WFM) services which includes the following features: dynamic demand forecast, resource scheduling and a reporting tool. The WFM service will support c.25k HMRC users, and is critical to multiple groups as they undergo a period of operational transformation.

Award Detail

1 CDW (None)
  • Value: £3,595,264

CPV Codes

  • 72260000 - Software-related services

Indicators

  • Contract is suitable for SMEs.

Other Information

The maximum total value of this contract is £3,595,264.00. This figure is calculated as follows: 12 month (1y) contract term value = £1,176,624.00 2 x 12 month optional extensions value = £2,418,640 (£1,209,320.00 x 2) Redacted version of the Call Off Order Form RM6068 WFM Call Off Order Form v1.pdf

Reference

Domains