DWP Strategic Video Channels

A Pipeline Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source
Contracts Finder
Type
Potential Contract ()
Duration
4 year
Value
___
Sector
TECHNOLOGY
Published
07 Jul 2023
Delivery
01 Dec 2023 to 30 Nov 2027
Deadline
01 Jan 1 00:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer) in line with its Digital Strategic Roadmap to deploy multi-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey. To facilitate this, DWP has an emerging requirement which they would like to explore with the market and understand offerings. The maturity of our customers' technical capability has been rapidly evolving, and DWP requires a flexible solution that can be used across different lines of businesses. As such, DWP is considering a range of flexible solutions from COTS to bespoke packages.

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 72212515 - Video conferencing software development services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Suppliers are requested to register their interest by writing to cd.digitalchannels@dwp.gov.uk. Please note that a Government Legal Services Mutual Non-Disclosure Agreement (NDA) will need to be signed and returned in order to receive the requirements along with a Request for Information questionnaire. Should a supplier have a pre-existing NDA with DWP then the details will need to be confirmed for validation.

Reference

Domains