Case Management System for the OPCC

A Contract Award Notice
by THAMES VALLEY POLICE

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£150K-£220K
Sector
TECHNOLOGY
Published
14 Jul 2023
Delivery
22 May 2023 to 23 May 2026
Deadline
17 Mar 2023 12:05

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

Award Detail

1 Make Time Count Today (London)
  • Value: £220,000

CPV Codes

  • 48000000 - Software package and information systems
  • 48611000 - Database software package
  • 48612000 - Database-management system
  • 48613000 - Electronic data management (EDM)
  • 48614000 - Data-acquisition system
  • 64215000 - IP telephone services
  • 64216100 - Electronic message services
  • 64216110 - Electronic data exchange services
  • 64216120 - Electronic mail services
  • 72312000 - Data entry services
  • 72313000 - Data capture services
  • 72314000 - Data collection and collation services
  • 72261000 - Software support services
  • 48600000 - Database and operating software package
  • 48610000 - Database systems
  • 72320000 - Database services
  • 72321000 - Added-value database services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Additional data https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59557&B=BLUELIGHT User / Company https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823

Reference

Domains