Government Support Services - Face to Face Identity Verification

Concepts

• government support services - face
• face
• verification services
• offline face
• face channel
• face identity verification
• online channels
• post office branches

Location

London:

Description

Government Support Services - Face to Face Identity Verification

Total Quantity or Scope

In-branch face to face and verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches.

Award Detail

Award Criteria

CPV Codes

• 75131000 - Government services

Legal Justification

Post Office had four weeks to respond to an invitation to tender (for a contract in respect of which Post Office will act as the supplier), in which it had to name our sub-contractor(s) and provide full details of our solution. Post Office was therefore not in a position to undertake a full procurement exercise nor would any supplier, other than Yoti, be in a position to build and supply an appropriate solution (in particular one which could be operable within Post Office branches and which involved data processing only in the UK) to Post Office within the relevant timeframes. The business concluded that Post Office could only meet the commitments in the service contract it has tendered for by directly awarding a subcontract to an existing partner to utilise its existing solution.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Contract is for an initial period of 36 months with options to extend for up to a further 24 months. The forecast spend is the maximum forecast based on utilisation of all optional extensions and based on extrapolation beyond year 3 as Post Office does not have precise forecasts for that period. This forecast might therefore overstate the likely spend.