Revenues and Benefits Telephone Information Service

A Contract Award Notice
by GUILDFORD BOROUGH COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£26K
Sector
BUSINESS
Published
09 Aug 2023
Delivery
14 Jun 2023 to 13 Jun 2026
Deadline
01 Jun 2023 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us. The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.

Award Detail

1 Inform Communications (Wokingham)
  • Value: £26,401

CPV Codes

  • 79510000 - Telephone-answering services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains