ID 4779419 - DfC - Housing Supply - Landlord Helpline Service

Concepts

• landlord helpline service
• belfast
• legal advisory and information
• business services
• helpline service
• potential landlords
• landlords
• teleworking services
• id 4779419 - dfc - housing supply - landlord helpline service
• computer services

Location

Northern Ireland

Description

The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice line will only be available to landlords/potential landlords within NI and for those landlords who reside outside of NI who are currently renting properties within NI. Further details are provided in the Specification Schedule.

Award Detail

Renewal Options

There shall be two optional extension periods of 12 months, each subject to a review of the level of demand, satisfactory performance and budgetary provision to transfer the registration of landlords to local councils.

Award Criteria

CPV Codes

• 79140000 - Legal advisory and information services
• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 64222000 - Teleworking services
• 72590000 - Computer-related professional services
• 79315000 - Social research services
• 64216100 - Electronic message services
• 79510000 - Telephone-answering services
• 79512000 - Call centre

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The successful Contractor’s performance on this Contract will be managed as per the specification and conditions of contract.. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a. contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified... time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for. further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be. regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and this.. Contract may be terminated. A central register of such Notices for supplies and services contracts will be maintained and published on. the CPD website. Any contractor in receipt of a Notice of Unsatisfactory Performance will be required to declare this in future tender. submissions for a period of three years from the date of issue of the Notice. It may also result in the contractor being excluded from all. procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland. Procurement Policy