Academic Feedback Support for students

Concepts

• exeter
• higher education
• academic feedback support
• support service
• international students
• rapid feedback
• qualitative feedback
• students
• on-going support
• view of students

Location

Devon:

Description

Provision of high-quality, rapid feedback from trained advisors in relation to students’ written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds. • including: — qualitative feedback on drafts of written work to enable students to make improvements; — live-chat functionality for real-time study skills support in core areas (English, Maths, Science); • support service available 24/7, in view of students dispersed around the world and in multiple time-zones; • analytics and reporting to support on-going support for engagement and evaluation.

Award Detail

Award Criteria

CPV Codes

• 80300000 - Higher education services

Legal Justification

The current system is a vital component that has been well embedded within the University's portfolio of Student support and we wish to renew the contract purely for the type and level of service required and for continuity purposes.

Other Information

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