First Line Nightshift Service Desk

A Contract Award Notice
by MCA - MARITIME AND COASTGUARD AGENCY

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£250K
Sector
TECHNOLOGY
Published
22 Aug 2023
Delivery
01 Aug 2023 to 31 Jul 2025
Deadline
07 Jun 2023 10:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The IT Service Desk front-line team night shift (7pm - 7am) has been outsourced to remove current risks, whilst offering credible financial efficiency savings. The existing major incident process remains unaffected with the current on-call rota ensuring specialists are available to respond to major incidents. This was a Further Competition under the Crown Commercial Service framework Technology Services 3, Lot 3a. There is a 12 month extension option available in the contract.

Award Detail

1 Little Fish (Nottingham)
  • Value: £249,552

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains