Website Hosting and Support

Concepts

• web hosting
• canterbury
• world wide web

Location

Description

Go To Places currently manage a suite of 20 websites and smaller auxiliary sites. The websites have been built using Umbraco. We are looking for a long-term partner who will undertake the following work: • Website Hosting: Host the GTP suite of websites maintaining a minimum of 99.9% site availability. • Ongoing Support: Take on the ongoing maintenance and support of the frontend websites and the CMS, this includes: bug fixes, minor feature development and technical optimisation. • New Feature Development: Support us in improving the existing websites through the development of new features, functionality enhancements and design updates. Please submit your proposal by 5:30 pm on 27th October 2023. Your response must include: • A brief outline of your agency's current setup, to include capacity / resource to undertake the work, team makeup and skill sets, and an overview of current clients • Experience of Umbraco and front-end development • Experience of delivering DMO/tourism web solutions • A project outline showing how you would manage the migration from our current agency to yours • Your approach to identifying and managing risks during this migration • Your approach to the delivery of support and new feature development, including key processes and SLAs • Your approach to user acceptance testing and release management • Cost breakdown for: o Hosting o Ongoing support (assuming 20-30h/month, to be reviewed quarterly) o New feature development (ad-hoc; please specify hourly or day rates)

CPV Codes

• 72415000 - World wide web (www) site operation host services

Indicators

• Contract is suitable for SMEs.

Other Information

Contract requirements and brief GTP Hosting and support requirement 2023.docx Response submission form Response submission form.docx Tender questionnaire to be completed by all submitting parties Tender questionnaire.docx