Contact Centre System - Liberty SolutionCare Services & Support Renewal

A Contract Award Notice
by YOUR HOMES NEWCASTLE LTD

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£40K-£40K
Sector
TECHNOLOGY
Published
17 Oct 2023
Delivery
01 Oct 2023 to 30 Sep 2024
Deadline
30 Sep 2023 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.

Award Detail

1 Netcall Technology (Bedford)
  • Value: £39,697

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.

Reference

Domains