Contact Centre as a Service

A Contract Award Notice
by LEEDS CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£3M
Sector
TECHNOLOGY
Published
20 Oct 2023
Delivery
not specified
Deadline
n/a

Concepts

Location

Leeds

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Contact Centre as a Service awarded following a further competition exercise via the Crown Commercial Services Framework RM3808.

Award Detail

1 Virgin Media Business (Reading)
  • Contact Centre as a Service
  • Reference: 031025-2023-1-1
  • Value: £3,312,450

Renewal Options

Option to extend until 15/08/31

Award Criteria

Method Statement Questions 40
Price 60

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 48510000 - Communication software package

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains