DWP Strategic Video Channel Solution

A Pipeline Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source
Contracts Finder
Type
Potential Contract ()
Duration
4 year
Value
___
Sector
TECHNOLOGY
Published
07 Nov 2023
Delivery
10 Jul 2023 to 09 Jul 2027
Deadline
01 Jan 1 00:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Further to the Early Engagement Notice Published on 7 July (tender_373667/1232614), the Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer/Representative) in line with its Digital Strategic Roadmap to deploy multi-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey.

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 72212515 - Video conferencing software development services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

To facilitate this, DWP's commercial strategy is to go out to market using CCS's Audio Visual Technical Consultancy and Commissioning agreement (RM6225). Interested suppliers are requested to register to join the agreement by Monday 20th November 2023. Following the registration deadline, DWP reserve the right to make a judgement as to whether to use this route to market, or an alternative, based on the level of engagement, the number of suppliers who register and subject to confirmation of an intention to extend the agreement by CCS. In addition to joining the Agreement, suppliers may register their interest by writing to cd.digitalchannels@dwp.gov.uk in order to receive the high level requirements set out in the previous Request for Information and clarifications shared to date. Please note that a Government Legal Services Mutual Non-Disclosure Agreement (NDA) will need to be signed and returned in order to receive the above.

Reference

Domains